Mohawk Consulting Group

Computing Solutions for the 21st Century

Do you need a quick solution for a computer problem?

 

We have consultants standing by with our MCG remote assistance program. This program allows us to see what you see and quickly fix your problem. 

 

Call us at 315 733-4444 and one of our consultants will work with you to determine what needs to be done and if it can be done online to quickly solve your problem so you can get back to work.† No problem should impede your work or slow you down.

 

 Itís an easy four step process

 

 Step 1: Once you are on the phone with one of our consultants, you will be directed to e-mail us your e-mail address through the link below.

 .Step 2: Our e-mail to you will contain a small program that you can reuse for support at any time in the future.

 Step 3: With your permission a consultant can view your screen and share control of your mouse and keyboard.

 Step 4: When we are done you will end the session and we will not be able to log back in without you asking us first. You are in full control of your computer at all times and you may also end the session at any time.

 

 

 

Mohawk Consulting Group† †††††††††††† 315 733-4444